Total Customer Satisfaction
Highway Appliance is Your Best Choice for Total Customer Satisfaction
At Highway Appliance Company, Total Customer Satisfaction is our guarantee. The entire staff at Highway Appliance is committed to ensuring that every customer receives 100% satisfaction. Our 6 guarantees are:
1. Low Price Guarantee
For every product we sell, we'll meet or beat any legitimate offer from a local authorized dealer stocking the same item. If you find a better value, including our own sales prices, WE'LL REFUND THE DIFFERENCE! This offer is good on all fresh boxed, available stock of the exact same model from us or any dealer in this market.
2. Satisfaction Guarantee
If you are not satisfied with any purchase from HIGHWAY we'll replace the product. If we don't have a suitable replacement, we'll give you a credit toward the purchase of any other item. We ask that you return the merchandise in new condition with your sales receipt, carton and accessories.
3. Selection Guarantee
Select with confidence from what we believe is the most complete display of top name Appliances and Electronics in the Mon Valley area, including the newest products, top of the line models, premiers, and special quantity purchases.
4. Rain Check Guarantee
HIGHWAY always tries to make sure ALL advertised items are in stock. If we are out of stock for any reason, we will issue a rain check or offer a comparable model at a comparable price reduction. This applies to all items, except those marked "Limited Quantity".
5. Express On-Time Delivery
We'll deliver any stock item, up to 20 miles, within one day of your purchase (except Sundays and Holidays), all at competitive low rates. Best of all, we'll do it ON-TIME! We understand the value of your time, so we won't waste it. Our Professional Delivery includes un-packing and set-up of all freestanding appliances and electronics at no additional charge.
6. Exclusive "No Lemon" Guarantee
HIGHWAY will exchange any initially defective unit that needs service within 30 days, and we'll replace any unit that needs repaired more than three times within the first year of your purchase.
- Satisfaction Guaranteed
- Express On Time Delivery
- Rapid Resolution of a Problem
- Volume buying Power
- Interest Free Financing
- Customer Focused Staff
- Exceptional Service for Over 66 Years
